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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Thorpe

Barbara Thorpe

March 22, 2025

5  out of  5
rating by Barbara Thorpe
"I had questions concerning the higher cost of insurance and it was explained to me about the Tennessee rate increase. I was also given an option on a rate reduction that I was eligible to take advantage."
We responded:
"Thank you for sharing your positive experience, Barbara! We're glad we could provide you with an explanation and offer you a rate reduction option. If you have any more questions or need further assistance, feel free to reach out to us anytime."
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Barry Knerr

March 14, 2025

5  out of  5
rating by Barry Knerr
"I truly appreciate the years of great service that Marc and his staff have given me! I’d recommend them to anyone!"
We responded:
"Thank you, Barry, for your kind words and for taking the time to share your experience with us. It's wonderful to hear that you've appreciated our service over the years. Your recommendation means a lot, and we're grateful for your trust in us for your home insurance needs. If there's anything else we can assist you with, please feel free to reach out. "
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Ryan Nelson

March 1, 2025

5  out of  5
rating by Ryan Nelson
"I really need to let everyone know that Marc is AWESOME! I had State Farm when I lived in PA, and I was satisfied with it, but Marc, no joke, goes above and beyond, compared to anything I’ve ever experienced. Even if I move hours out of town, I will not change whose office I choose. I don’t think you’ll find anyone better. He has my loyalty."
We responded:
"Thank you so much for your kind words and for sharing your experience with Marc. It's wonderful to hear that he has made such a positive impact and that you feel so well taken care of. Your loyalty and trust mean a lot, and we're grateful to have you as part of our State Farm family. If there's anything else we can do for you, please let us know."
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Pat H

February 26, 2025

5  out of  5
rating by Pat H
"Always prompt and very helpful."
We responded:
"Thank you so much for the 5-star rating, Patsy! We are thrilled to hear that you had a positive experience with our agency. If you ever need anything in the future, please don't hesitate to reach out."
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Divvi

February 12, 2025

5  out of  5
rating by Divvi
"Very professional and is transparent about everything. Excellent guy to work with"
We responded:
"Thank you, Divvi, for your kind words and the 5-star rating! It's wonderful to hear that you found the service professional and transparent. It's a pleasure working with you and ensuring you have the best experience."
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MSTKW

January 30, 2025

5  out of  5
rating by MSTKW
"Marc is the best! Responds quickly and answers/solves any questions I have. A+++++"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that Marc has been able to respond quickly and effectively to your questions. Your satisfaction is incredibly important to us, and we appreciate your kind words and support."
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Megan Byrd

December 20, 2024

5  out of  5
rating by Megan Byrd
"Marc is very hands-on and thorough! Would highly recommend his office!"
We responded:
"Thank you, Megan! It's wonderful to hear that you found the service hands-on and thorough. Your recommendation means a lot to us!"
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Jennifer Bennett

December 5, 2024

5  out of  5
rating by Jennifer Bennett
"Just had the best experience with Danielle! I think we are best friends now. In all seriousness, typically, when you need your insurance agents help, something terrible has happened. In our case, we arrived home late on a Tuesday evening to find our house on fire. My husband called Marc while we sat on the street in front of our house watching smoke billow and waiting for the fire department to come. Marc was supportive and helpful from that moment on throughout the entire process of recovery and rebuilding. Today I just needed a couple things and I called the office and just got the most effusive, delightful help that took stress off of me. That’s what you’re looking for when you call your insurance agent’s office! Thanks guys!"
We responded:
"Danielle will be so happy to hear about your experience! It's wonderful to know that even in such a stressful situation, Marc was able to provide the support and help you needed. We're glad that our team could make a difference during your recovery and rebuilding process. Your kind words about the office's assistance today mean a lot to us. Thank you for sharing your story and for your trust in our team!"
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Gennaro Iovino

September 13, 2024

5  out of  5
rating by Gennaro Iovino
"As always, Marc Gants State Farm team, specifically Danielle, contacted me almost immediately and resolved my questions and issue in the most timely and efficient manner possible. That kind of service is hard to find these days, so kudos to Danielle and Marc. Highly recommended!"
We responded:
"Thank you so much for your kind words, Gennaro! We're delighted to hear that Danielle was able to assist you promptly and efficiently. Providing exceptional service is our top priority, and it's wonderful to know we met your expectations. Your recommendation means a lot to us!"
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William Thompson

August 18, 2024

5  out of  5
rating by William Thompson
"Just a all around great experience..especially speaking to Danielle and with her helping me with all my needs and explaining everything in a easy to understand fashion..I would encourage anyone to get insurance here.."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Danielle was able to assist you effectively and make everything easy to understand. Your recommendation means a lot to us, and we're delighted to have been able to meet your needs!"
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Joel Dean Roderick II

August 6, 2024

5  out of  5
rating by Joel Dean Roderick II
"Just got a new car! Danielle is always fun, kind, helpful and knowledgeable, even when I have a billions of questions. So glad they've got me covered!"
We responded:
"Danielle is fantastic! It's wonderful to hear that she made your experience enjoyable and informative. We're delighted to have you covered and appreciate your kind words!"
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Doug Logan

July 26, 2024

5  out of  5
rating by Doug Logan
"Two claims this year. No problems at all. Cars were fixed with no hassle and insurance claims were processed immediately. Checks were received in a timely fashion. Excellent customer service!"
We responded:
"Thank you for sharing your experience, Doug! It's great to hear that your claims were handled smoothly and efficiently. We strive to provide excellent customer service and are glad we could meet your expectations!"
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Lith X3

July 26, 2024

5  out of  5
rating by Lith X3
"Marc and Danielle are great help. Every time I call they give me a lot of help in understanding my insurance policy. They are very sweat and nice all the time. I highly recommend them."
We responded:
"Thank you so much for your kind words! It's wonderful to hear that you find our assistance helpful and that we can make your insurance experience easier to understand. Your recommendation means a lot to us!"
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Taylor Moody

July 25, 2024

5  out of  5
rating by Taylor Moody
"Danielle was knowledgeable, patient, and so helpful is assisting us with transferring insurance and finding the best adjustments to meet our needs. In what could have been a stressful process, she made it easy to understand and the entirety feel like a breeze."
We responded:
"Thank you for sharing your experience with Danielle! We're thrilled to hear she made the process easy and stress-free for you. Your feedback is greatly appreciated!"
Profile photo of KIMBERLY ODELL

KIMBERLY ODELL

July 12, 2024

5  out of  5
rating by KIMBERLY ODELL
"Marc is wonderful to work with and provided me with incredible service the likes of which I don't often experience these days. He went above and beyond to deliver what I needed. 10/10 recommend"
We responded:
"Thank you for the glowing review, Kimberly! We are thrilled to hear that Marc provided you with exceptional service and went above and beyond to meet your needs. We appreciate your recommendation and look forward to continuing to provide you with top-notch service."
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Ryan Chaffee

July 10, 2024

5  out of  5
rating by Ryan Chaffee
"Always a great experience with Marc Gant State Farm Insurance Agency! Great communication and quick responses!"
We responded:
"Thank you for the kind words, Ryan! We're thrilled to hear that you had a great experience with our agency. We appreciate your feedback and look forward to continuing to serve you in the future."
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Deborah Alvarez

June 12, 2024

5  out of  5
rating by Deborah Alvarez
"Very impressed with the service and enthusiasm of the Marc Gant State Farm Insurance Agency ! Would highly recommend!"
We responded:
"Thank you for the glowing review, Deborah! We are thrilled to hear that you were impressed with our service and enthusiasm. Your recommendation means a lot to us!"
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Jon Petty

June 2, 2024

5  out of  5
rating by Jon Petty
"Marc and his team at State Farm make the process of obtaining policies so easy. It’s all done through email most of the time. We have all of our families insurance policies through State Farm and their prices are very competitive"
We responded:
"Thank you for the kind words, Jon! We're thrilled to hear that you found our process easy and that our prices are competitive. We appreciate your trust in us to handle all of your family's insurance needs."
Profile photo of Charles Walker

Charles Walker

May 2, 2024

5  out of  5
rating by Charles Walker
"I am now 71 years old. The first car I ever owned was insured by State Farm and I have been with them ever since. I now have multiple policies under the State Farm umbrella and I would never consider changing. Marc has been my agent for years now, and has always provided me with great service. I highly recommend Marc, his staff and State Farm to anyone looking to change insurance companies or looking for an agent who genuinely cares about his clients."
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
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Koby McKinnon

April 22, 2024

5  out of  5
rating by Koby McKinnon
"I've experienced nothing but first class service from Marc and his team in the 8-9 years I've been with them. They are always easy to get ahold of and respond promptly."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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James Ryan

April 3, 2024

5  out of  5
rating by James Ryan
"Marc has a great team that goes the EXTRA MILE for clients!"
We responded:
"We're delighted to hear about your fantastic experience with our agency! We are dedicated to providing excellent service, ensuring you have the right coverage at a competitive rate. We appreciate your recommendation and look forward to continuing to meet your insurance needs."
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Linda Caldwell

April 1, 2024

5  out of  5
rating by Linda Caldwell
"Great agent! Marc helped me navigate an estate I was dealing with so much ease. His knowledge of insurance made me very comfortable with the plan of action we took. Highly recommend!"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
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Brandon Gnetz

February 7, 2024

5  out of  5
rating by Brandon Gnetz
"Marc and his group have been taking great care of us for the past 16 years. Always know were in good hands when he's involved. Highly recommend."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Sharon Larason

February 4, 2024

5  out of  5
rating by Sharon Larason
"We have been clients of State Farm for 48 years, lived in many states, and always been pleased with service. We have lived in TN for 8 years and our current State Farm agent has been Marc Gant. FANTASTIC service from him and his staff."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Mary Almaraz

February 4, 2024

5  out of  5
rating by Mary Almaraz
"Marc was very helpful! He went out of his way and I really appreciate him. Very professional and friendly!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."